speaking & writing

Respond to a Situation

What is this task?
You hear a situation and respond appropriately.
Skill being practised
Practical communication.
What you see or hear
A short scenario audio.
What you do
Speak your response in up to 40 seconds.
Step-by-step approach
  1. Understand the scenario.
  2. Address the listener.
  3. State the message clearly.
  4. Offer a next step.
Timing
20 s prep, 40 s response.
Approach
Identify the role you play and the outcome required.
Common mistakes
  • • Not addressing the person.
  • • Adding unrelated content.
Useful tips
  • • Use polite direct language.
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